FullScope IT became our IT support professionals in 2010. Their dedication to providing excellent service is unparalleled. As we continue to grow, FullScope makes sure our IT service demands are not only met but exceeded! Thank you!
— Bobbi S., Professional Services, Stafford, VA
Let’s face it: we all live in a fast-moving, unforgiving world, where nothing functions perfectly always, and no organization has the time to wait for some piece of technology to get fixed before a make-or-break deadline comes and passes and their competitors eat their lunch. Whatever the service-level agreement (SLA) our customers have signed with FullScope IT, they have come to learn there are many areas where we do indeed meet and exceed expectations when it comes to IT services.
When you hire FullScope IT to manage your IT services under our premier Managed IT Plan, these are the minimal, essential benefits you will enjoy:
- The professional experience that comes from over 20 years in the IT services business.
- Ongoing monitoring of your security, cloud, and related services
- 24/7 proactive management of your organization’s IT needs
- Year-round, on-call technical support
- Predictable, manageable costs
That last item alone practically guarantees a cost-effective solution to the intractable problem of rising IT costs that simply refuse to be reined in. No matter whether yours is a medium-sized organization with many dozens of employees or a small 10-person business, outsourcing management of your IT needs to FullScope IT is easy on your budget for at least two reasons:
- You pay only for what you need. We customize our IT service around the size of your organization and the complexity of its technical needs. This service is also scalable: as you grow, the number and scope of services can grow as well.
- We provide truly flat-rate pricing without on-boarding fees and other hidden extras. Nor will you ever be charged for labor—ever. By paying the same fixed amount month after month, you are better able to allocate budget resources to other areas of your enterprise.
Best of all, our friendly, personable support personnel will not overwhelm you with incomprehensible technical jargon when explaining what may have gone wrong with your IT infrastructure and how we intend to fix it. On top of that, our 100% satisfaction guarantee ensures that you will never find yourself throwing good money after bad for services that don’t live up to their hype.
Scope of Our IT Services
We diligently monitor and proactively maintain all your devices, servers, and networks to ensure your business stays up and running. Here is an overview of our integrated services.
- MANAGED IT SERVICES
24/7 monitoring and maintenance of your IT infrastructure resolves potential issues before they impact your business. Our highly-trained technicians are on-call day and night to assist you.
- SECURITY SERVICES
Keep malicious viruses, malware, and ransomware at bay by proactively securing your network, servers, and computers.
- CLOUD SERVICES
Access your critical data anytime, anywhere, from any device. Maximize your efficiency with on-demand availability of your computer system resources without direct active management by the user.
- COMPLIANCE SERVICES
We develop and maintain high-quality HIPAA, FINRA, NIST, and PCI compliance programs that are customized to your business demands and operational realities.
- BUSINESS CONTINUITY
Downtime means lost revenue. Our clients experience 99.9% uptime. Stay ahead of potential disasters with our team, tools, and processes in place for a quick recovery.
Free up your staff from traditional handsets, PBX, and fax machines with our Voice-over-IP services. Enjoy free, unlimited long-distance calling, toll-free numbers, and access to advanced applications such as web conferencing, faxing, and visual voicemail.
Our IT Service teams are ready to serve you nationwide in these four conveniently located business hubs: New York, Maryland, Virginia, and Arizona. Contact us if you need assistance with any of your IT needs.