If you were born in the 1970’s or earlier, you may have gone to school with dimes in the slots of your penny loafers in case you had to call your parents. If your friend moved out of town, you had to pay long-distance charges just to talk to them. The advent of cell phones and the internet made it easier to talk to loved ones, but it wasn’t until 1995 when VocalTec introduced us to the world of VoIP that we understood what it meant to be connected globally.
One of the biggest advantages of using hosted VoIP is the ability to call anyone, anywhere, and knowing what the charges will be.
- What if you could work from anywhere and use the same phone number?
- What if your business could easily convert from an in-office to remote?
- What if it cost less to use hosted VoIP than a traditional phone system?
When the pandemic happened in 2020, businesses were faced with the decision to keep working in the office, work from home, or a hybrid approach. Because hosted VoIP service is cloud-based, it doesn’t require bulky equipment and seamlessly integrates for multiple users and locations. That means teams can work from anywhere.
What is hosted VoIP?
VoIP is voice over internet protocol. It’s a fancy way of saying that it’s a cloud-based telephone service that uses the internet rather than phone lines. We think it’s even more than that.
Biggest Advantages of Using Hosted VoIP
VoIP is a cost savings tool for businesses as well as a tool that easily converts from office to remote location. It offers seamless communication between multiple locations. Not only can staff make and receive calls on the same number they use at work, voicemail can be converted to emails. Emails can then be forwarded to another computer or smartphone.
Ditch the Fax Machine
Medical facilities and law offices are two of the places where you might still see a fax machine. With hosted VoIP, these, and other, practices can ditch the fax machine. Instead, send and receive PDF documents via email. Not only does this save space, it saves paper, and can streamline processes.
Sound Quality
Over the years, vendors complained about sound quality and dropped calls. This led the industry to develop technology that matches, if not beats, the quality of landline calls. Vendors now report significantly less dropped calls and improved sound quality.
Flexibility
Companies who have workers in locations outside the United States are able to own international phone numbers without the barriers once present. Less complex registration means more flexibility not only in the quantity of phone numbers utilized by a business, but also in the setup itself. Not only that, users have web and mobile apps that enable them to work remotely or easily set out of office greetings.
Cost Savings
Finding the right phone system for your business seems like it should be simple. If you select a traditional phone system, it can be a costly investment. Set-up, installation, maintenance fees, and the system itself all add up. Thankfully, cloud-based VoIP services are now available.
Lower monthly phone bills when your business leaves a phone system behind and opts for internet phones for voice and data communications. Only one digital network is required which decreases infrastructure expenses and increases portability.
At FullScope IT, we offer worry-free business technology, including hosted VoIP services that includes:
- Voicemail to text/email
- Personal assistant
- Hunt groups
- Company directory
- Custom on-hold music
- Time-of-day routes
- Do not disturb
- Custom caller ID
